Delivery Information

  • We ship all over the world. You can find available shipping options for your order at checkout.
  • We offer free Standard Delivery to UK mainland addresses on orders over £20. 
  • Orders placed by 1:00 PM GMT on weekdays will be processed on the same day. Orders placed after 1:00 PM GMT on a Friday or at weekends may not be shipped until the following working day.
  • All orders will be dispatched subject to payment authorization and stock availability. You will receive a notification email when your order is dispatched from our warehouse. This will include a tracking number so you can track your order with our couriers.
  • All our delivery dates are estimates and for general guidance only. Occasionally, the delivery may be delayed for various reasons out of our control such as import delays or unforeseeable weather conditions. We cannot be held liable for late delivery of goods in any circumstances.
  • Our products are shipped from the UK and sold on an unpaid Delivery Duty basis. This means the recipient may have to pay local tax or import duty upon, or prior to, delivery. If you're unsure how this will affect the overall cost of your order, please check your Local Legislation rules.

UK Delivery Services and Charges

 Delivery Options

Delivery Charge

Delivery Time

Standard Delivery

£2.99- Free over £20

2-4 working days from dispatch

Next Day Delivery*

£4.99

one working day from dispatch

Special Delivery*

£9.99

Guaranteed delivery by 1pm the next working day

 

* service is only available for orders made by 1:00 PM on weekdays. Unfortunately we are unable to offer next day delivery service to customers in the following areas: Northern Ireland, the Scottish Highlands, Inverness, Aberdeen, the Scilly Isles, the Channel Islands, British Isles and BFPO addresses. 

International Delivery Services and Charges

Country

Delivery Charge

Delivery Time

Andorra

£13.00

4-7 working days from dispatch

Argentina

£21.50

6-9 working days from dispatch

Australia

£18.00

5-8 working days from dispatch

Austria

£11.00

3-6 working days from dispatch

Belgium

£11.00

3-6 working days from dispatch

Brazil

£21.50

6-9 working days from dispatch

Bulgaria

£13.00

4-7 working days from dispatch

Canada

£18.00

5-8 working days from dispatch

Chile

£21.50

6-9 working days from dispatch

China

£18.00

5-8 working days from dispatch

Croatia

£11.00

3-6 working days from dispatch

Cyprus

£11.00

3-6 working days from dispatch

Czech Republic

£11.00

3-6 working days from dispatch

Denmark

£11.00

3-6 working days from dispatch

Egypt

£21.50

6-9 working days from dispatch

Estonia

£11.00

3-6 working days from dispatch

Finland

£11.00

3-6 working days from dispatch

France

£11.00

3-6 working days from dispatch

Germany

£11.00

3-6 working days from dispatch

Greece

£11.00

3-6 working days from dispatch

Hong Kong

£18.00

5-8 working days from dispatch

Hungary

£11.00

3-6 working days from dispatch

Iceland

£11.00

3-6 working days from dispatch

India

£21.50

6-9 working days from dispatch

Indonesia

£21.50

6-9 working days from dispatch

Ireland

£11.00

3-6 working days from dispatch

Israel

£21.50

6-9 working days from dispatch

Italy

£11.00

3-6 working days from dispatch

Japan

£18.00

5-8 working days from dispatch

Kuwait

£21.50

6-9 working days from dispatch

Latvia

£11.00

3-6 working days from dispatch

Lebanon

£21.50

6-9 working days from dispatch

Luxembourg

£11.00

3-6 working days from dispatch

Malaysia

£21.50

6-9 working days from dispatch

Mexico

£21.50

6-9 working days from dispatch

Netherlands

£11.00

3-6 working days from dispatch

New Zealand

£18.00

5-8 working days from dispatch

Norway

£11.00

3-6 working days from dispatch

Philippines

£21.50

6-9 working days from dispatch

Poland

£11.00

3-6 working days from dispatch

Portugal

£11.00

3-6 working days from dispatch

Qatar

£18.00

5-8 working days from dispatch

Romania

£11.00

3-6 working days from dispatch

Russia

£13.00

4-7 working days from dispatch

Saudi Arabia

£18.00

5-8 working days from dispatch

Singapore

£21.50

6-9 working days from dispatch

Slovakia

£11.00

3-6 working days from dispatch

South Africa

£21.50

6-9 working days from dispatch

South Korea

£18.00

5-8 working days from dispatch

Spain

£11.00

3-6 working days from dispatch

Sweden

£11.00

3-6 working days from dispatch

Switzerland

£11.00

3-6 working days from dispatch

Taiwan

£18.00

5-8 working days from dispatch

Thailand

£21.50

6-9 working days from dispatch

Turkey

£13.00

4-7 working days from dispatch

Ukraine

£13.00

4-7 working days from dispatch

United Arab Emirates

£18.00

5-8 working days from dispatch

United States

£18.00

5-8 working days from dispatch

 

*If you cannot see your country in the above list, please feel free to contact us at help@henneybear.co.uk, we are more than happy to work out a customized shipping method for you.