Delivery Information

  • We ship all over the world.
  • We offer free Standard Delivery to UK mainland addresses on orders over £20, free Next Day Delivery on orders over £60. For international customers, free shipping is available on orders from as little as £60 and varies from country to country. Luggage are excluded from our free international shipping to NON-EU countries and subjected to a customized shipping rate agreed by both sides. Please refer to our 'International Delivery Services and Charges' table listed below.
  • Available delivery options for your order can be found at checkout.
  • Orders placed by 2pm GMT on weekdays will be processed on the same day. Orders placed after 2pm GMT on a Friday or at weekends may not be shipped until the following working day.
  • All orders will be dispatched subject to payment authorization and stock availability. You will receive a notification email when your order has been dispatched from our warehouse. This will include a tracking number so you can follow your order with our courier.
  • All our delivery dates are estimates and for general guidance only. Occasionally, the delivery may be delayed for various reasons out of our control such as import delays or unforeseeable weather conditions. We cannot be held liable for late delivery of goods in any circumstances.
  • Please note that we do not deliver to P.O. Boxes, BFPO’s and Hotels.
  • Our products are shipped from the UK and sold on an unpaid Delivery Duty basis. This means the recipient may have to pay local tax or import duty upon, or prior to, delivery. If you're unsure how this will affect the overall cost of your order, please check your Local Legislation rules.

UK Delivery Services and Charges

 Delivery Options Delivery Charge Delivery Time Free Delivery
Standard Delivery £2.90 2-4 working days from dispatch Free over £20
Next Day Delivery* £3.90 one working day from dispatch Free Over £60
Special Delivery* £8.55 Guaranteed delivery by 1pm the next working day
Saturday Delivery* £11.55 Guaranteed Saturday delivery by 1pm

 

* service is only available for orders made by 2pm on weekdays. Unfortunately we are unable to offer next day delivery service to customers in the following areas: Northern Ireland, the Scottish Highlands, Inverness, Aberdeen, the Scilly Isles, the Channel Islands, British Isles and BFPO addresses. 

International Delivery Services and Charges

Country Delivery Charge Delivery Time Free Delivery
Andorra £12.50 3-6 working days from dispatch Free over £80
Argentina £17.50 5-8 working days from dispatch Free over £120
Australia £14.00 5-7 working days from dispatch Free over £100
Austria £9.00 3-5 working days from dispatch Free over £60
Belgium £9.00 3-5 working days from dispatch Free over £60
Brazil £17.50 5-8 working days from dispatch Free over £120
Bulgaria £12.50 3-6 working days from dispatch Free over £80
Canada £14.00 5-7 working days from dispatch Free over £100
Chile £17.50 5-8 working days from dispatch Free over £120
China £14.00 5-7 working days from dispatch Free over £100
Croatia £12.50 3-6 working days from dispatch Free over £80
Cyprus £12.50 3-6 working days from dispatch Free over £80
Czech Republic £12.50 3-6 working days from dispatch Free over £80
Denmark £9.00 3-5 working days from dispatch Free over £60
Egypt £17.50 5-8 working days from dispatch Free over £120
Estonia £12.50 3-6 working days from dispatch Free over £80
Finland £9.00 3-5 working days from dispatch Free over £60
France £9.00 3-5 working days from dispatch Free over £60
Germany £9.00 3-5 working days from dispatch Free over £60
Greece £12.50 3-6 working days from dispatch Free over £80
Hong Kong £14.00 5-7 working days from dispatch Free over £100
Hungary £12.50 3-6 working days from dispatch Free over £80
Iceland £9.00 3-5 working days from dispatch Free over £60
India £17.50 5-8 working days from dispatch Free over £120
Indonesia £17.50 5-8 working days from dispatch Free over £120
Ireland £9.00 3-5 working days from dispatch Free over £60
Israel £17.50 5-8 working days from dispatch Free over £120
Italy £12.50 3-6 working days from dispatch Free over £80
Japan £14.00 5-7 working days from dispatch Free over £100
Kuwait £17.50 5-8 working days from dispatch Free over £120
Latvia £12.50 3-6 working days from dispatch Free over £80
Lebanon £17.50 5-8 working days from dispatch Free over £120
Luxembourg £9.00 3-5 working days from dispatch Free over £60
Malaysia £17.50 5-8 working days from dispatch Free over £120
Mexico £17.50 5-8 working days from dispatch Free over £120
Netherlands £9.00 3-5 working days from dispatch Free over £60
New Zealand £14.00 5-7 working days from dispatch Free over £100
Norway £9.00 3-5 working days from dispatch Free over £60
Philippines £17.50 5-8 working days from dispatch Free over £120
Poland £12.50 3-6 working days from dispatch Free over £80
Portugal £12.50 3-6 working days from dispatch Free over £80
Qatar £14.00 5-7 working days from dispatch Free over £100
Romania £12.50 3-6 working days from dispatch Free over £80
Russia £12.50 3-6 working days from dispatch Free over £80
Saudi Arabia £14.00 5-7 working days from dispatch Free over £100
Singapore £17.50 5-8 working days from dispatch Free over £120
Slovakia £12.50 3-6 working days from dispatch Free over £80
South Africa £17.50 5-8 working days from dispatch Free over £120
South Korea £14.00 5-7 working days from dispatch Free over £100
Spain £9.00 3-5 working days from dispatch Free over £60
Sweden £9.00 3-5 working days from dispatch Free over £60
Switzerland £9.00 3-5 working days from dispatch Free over £60
Taiwan £14.00 5-7 working days from dispatch Free over £100
Thailand £17.50 5-8 working days from dispatch Free over £120
Turkey £12.50 3-6 working days from dispatch Free over £80
Ukraine £12.50 3-6 working days from dispatch Free over £80
United Arab Emirates £14.00 5-7 working days from dispatch Free over £100
United States £14.00 5-7 working days from dispatch Free over £100

 

*Please Note: luggage are excluded from our free international shipping to NON-EU countries and subjected to a customized shipping rate agreed by both sides.

*If you cannot see your country in the above list, please feel free to contact us at orders@henneybear.co.uk, we are more than happy to work out a customized shipping method for you.